Effective as of September 29, 2024
At bestsiv Team, we are deeply committed to ensuring the privacy of our users and protecting the personal information shared with us through the use of our mobile app, Xmiga. This Privacy Policy details the ways we gather, use, disclose, and protect your data, as well as your rights under relevant privacy laws, including the California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Protection Act (VCDPA).
By using Xmiga, you agree to the practices outlined in this policy regarding data collection and usage. If you do not accept the terms, we advise you to discontinue using our app.
1. Data We Collect
To provide and enhance our services, we collect the following types of information:
Non-Personal Data
We may collect anonymous data that cannot personally identify you, such as:
• Device details (e.g., model, operating system version, unique device identifier)
• App usage data (e.g., interactions within the app, browsing patterns)
• Tracking technologies (e.g., cookies, to monitor performance and analyze trends)
Personal Data
Personal information may include:
• Contact information (e.g., email address)
• User preferences and configuration settings within the app
2. Use of Your Data
The data we collect may be used for various purposes, such as:
• Maintaining and operating the app, ensuring the services you requested are provided
• Customizing your experience, offering content and features based on your preferences
• Sending communications, including updates, security notifications, and technical alerts
• Enhancing our app through feedback, and developing new features by analyzing trends
• Complying with legal requirements and safeguarding our rights or defending against potential claims
3. Data Sharing and Disclosure:
We do not sell your personal data. However, we may share your information in the following scenarios:
• With your permission: When you explicitly provide consent, we will share your personal data.
• With service providers: We may share information with trusted third-party providers who assist us in app operations or service delivery (e.g., cloud services, analytics tools).
• For legal reasons: To comply with legal obligations, enforce our terms, or protect the safety and rights of our users and business.
• Business transitions: In the case of a merger, acquisition, or sale, your personal data may be transferred as part of the transaction.
4. Opting Out of Data Sharing
You have the right to opt out of sharing or selling your personal data. You can do so by:
• Adjusting the privacy settings within the app
• Contacting us at help@best-siv.com
5. Data Retention
We will store your personal data only for as long as necessary to fulfill the purposes it was collected for, or as required by law. Once no longer needed, we will either delete or anonymize the data securely.
6. Data Security
We are dedicated to safeguarding your personal information through various technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction. However, no system can guarantee complete security.
7. Your Data Rights
You have several rights regarding your personal data, including:
• Access: Request access to the personal data we hold about you.
• Correction: Ask for corrections to any inaccuracies in your personal data.
• Deletion: Request deletion of your personal data in specific situations.
• Objection: Object to how we process your data under certain conditions.
• Data portability: Request your data in a structured, machine-readable format.
CCPA Rights: Under the CCPA, California residents can opt out of data sharing, and request data access and deletion.
VCDPA Rights: Under the VCDPA, Virginia residents have similar rights as those under the CCPA.
To exercise these rights, please contact us at help@best-siv.com.
8. Data Controller and Data Protection Officer
Data Controller: bestsiv Team
Contact: help@best-siv.com
For any privacy-related inquiries, you may reach out to our Data Protection Officer at the same email address.
9. Third-Party Links
Our app may include links to external websites or services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before engaging with them.
10. Children's Privacy
Xmiga is not designed for individuals under 17. We do not knowingly collect data from children under 17. If we discover such data has been collected, we will take swift action to delete it.
11. Policy Updates
We may revise this Privacy Policy from time to time to reflect updates in our operations or legal obligations. Significant changes will be communicated by updating the "Effective Date" at the top. Please check this policy periodically for any updates.
12. Contact Information
For questions or concerns about this Privacy Policy or the handling of your personal information, contact us at:
bestsiv Team
Email: help@best-siv.com